Eumobel

SHIPPING AND DELIVERY

eumöbel offer door step delivery of item. Delivery period of the item is subject to availability. Customer will be informed about estimated delivery time before confirmation of the order.
A confirmation email confirmation of purchase and payments will be sent to you, along with the scheduled date of delivery of the purchased item.
Product purchased will be delivered to the confirmed delivery address which is within reach of eumöbel. Customer must ensure the safe and accessible passage for the item.
You agree that the location is suitable for smooth delivery of furniture. We will not be accepting any cancellations/ rejection of products purchased by you, at the time of delivery due to the hindrance of desired location or due to the problem of insufficient space or unapproachable roads for vehicles.
Address for delivery of products cannot be changed after placing an order. In case if we would not be able to delivery on the estimated date then we will inform you beforehand via email on the registered email address or through text message on your registered phone number.
In case if the products are out of stock so we will inform you via email, and if you failed to take the delivery then you will be charged with additional charges.
If you fails to collect your purchased furniture remains from our warehouse within one weeks’ time then we reserves the right to cancel your order and retain the order value.
Any purchases of the order can be delayed due to National Holiday and Festivals.

1. Shipment to Cities/ Regions

We currently ship to these cities – Delhi/NCR, Bangalore, Hyderabad, Kolkata, Mumbai, Chennai, Pune, Ahmedabad
If the delivery facility is not available at your region, then you can contact us and our team will work on the suitability and will communicate the same within 1-3 working days.

2. Shipping and Installation charges

3. Estimated Delivery Time

4. Tracking of Order

You can track your order on real time basis by just logging into your eumöbel account.
You can track your order after you placed an order we will keep you updated from the starting till the end or delivery of the product at your place.
You can track your order from “My Order” section.

5. Product Arrival Information

Tracking number is provided to you as soon as the product is ready to dispatch.
Once the parcel or package is arrived then our assistant will get in touch with you for the steps of assembling and installing.

6. Furniture Delivery and Fitting Spaces

We believe in personalized delivery and also assist in assembling and installing of furniture wherever required. The measurements provided by us will match accurately with your space or rather that perfectly fits in your space. For products that require installation kindly advise the team beforehand to visit the location and instruct them to fix the product accordingly.

7. Post Product Arrivals Things & Receives a Damage Product

Check the product as soon as it arrives at your premises for any breakages, unfinished patches, cracks, etc. If you face any such issues actions will be taken by us immediately but once the delivery person left your premises and the product is delivered, only the manufacturing defects and the breakages that mentioned in the warranty policy will be covered under this.
If you find any defect or find something wrong at the time of delivery of product then bring it in immediate notice to the support technician we will try to look into it and will take immediate action for any minor issues and if there is any major issue then you can contact us either through toll free number or can drop an email and we will assist you in best possible way.

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